SingleCare vs GoodRx

Not sure which of the two most popular pharmacy discount cards to use? Here’s how they compare in terms of savings, usability, and reviews.

The Winner: SingleCare

In the following review, you’ll see that the competition between GoodRx vs SingleCare is tight. They both offer a free way to save on prescription drugs, which is a pretty awesome thing no matter which service you choose to use. 

However, in our comparison, SingleCare offered a lower price than GoodRx for 8 out of 10 drugs. We also found the SingleCare app to be easier to use than the GoodRx app, which can be helpful when you’re in a hurry to pick up your prescription. To back it up, customers also tend to favor SingleCare over GoodRx.

 

 

SingleCare

GoodRx

Cost

Free

GoodRx Gold requires a membership fee of $5.99-$9.99 per month

Savings

Up to 80%

Up to 80% for all users; up to 90% for GoodRx Gold subscribers

In-network pharmacies

35,000

75,000

Privacy

No registration required

No registration required

App availability

iOS and Android

iOS and Android

Design

Sleek and simple

Bold and informative

Usability

Easy to use

Slightly confusing and overwhelming

BBB Rating

A+

A+

TrustScore

4.2 out of 5

3.1 out of 5

Availability and Cost

SingleCare is 100% free for all pharmacy customers to use. You don’t even have to sign up to use its free coupons. It has a database of thousands of drugs. If you don’t see your drug on singlecare.com or the app, all you have to do is scan your card at the pharmacy counter and it will add the medication to SingleCare’s system.

GoodRx has a free version and a paid subscription, called GoodRx Gold. If you want to access better savings on certain drugs, you can pay $5.99-$9.99 per month for a GoodRx Gold membership. While GoodRx has a directory of thousands of drugs, GoodRx Gold has exclusive savings for only 1,000 of these.

Savings

In our comparison, SingleCare had the highest savings for 8 out of 10 drugs. Although this is a limited sample set (SingleCare and GoodRx have directories of thousands of drugs), and 80% is a clear win.

You’ll also notice that these prices are competitive between pharmacy discount cards. Sometimes the price difference is only a few cents. The best way to find the pharmacy discount card with the highest savings is to search for your particular prescription (make sure the dosages match across sites or apps) in your city at your preferred pharmacy.

Prescription

SingleCare

GoodRx

Eliquis $440.97 for 60, 5 mg tablets at Walmart $493.22 for 60, 5 mg tablets at Rite Aid
Suprep Bowel Prep Kit $92.96 for 2 bottles at Walmart $104.71 for 2 bottles at Walmart
Ventolin HFA $64.68 for 1 inhaler at Walmart $28.99 for 1 inhaler at CVS
Benzonatate $9.07 for 30, 100 mg capsules at Fred Meyer Pharmacy $9.55 for 30, 100 mg capsules at Fred Meyer Pharmacy
Famotidine $8.12 for 60, 20 mg tablets at Fred Meyer Pharmacy $8.60 for 60, 20 mg tablets at Fred Meyer Pharmacy
Lo Loestrin Fe $143.27 for 28 tablets at Walmart $157.64 for 28 tablets at Rite Aid
Xarelto $428.19 for 30, 20 mg tablets at Fred Meyer Pharmacy $487.83 for 30, 20 mg tablets at Fred Meyer Pharmacy
Lexapro $15.00 for 30, 10 mg tablets at Walmart $7.90 for 30, 10 mg tablets at Fred Meyer Pharmacy
Metformin $10.00 for 180, 1000 mg tablets at Walmart $10.58 for 180, 1000 mg tablets at Walgreens
Armour Thyroid $14.62 for 30, 60 mg tablets at Walmart $30.67 for 30, 60 mg tablets at Smith’s

App Availability, Design, and Usability

Choosing the “best” app is fairly subjective. It really depends on what experience you’re looking for. On paper, GoodRx has slightly better ratings (a 0.7 difference), but we found the overall experience to be more overwhelming and confusing than the SingleCare app. GoodRx has more apps, more features, and more savings options (although, not all of them are relevant to all users). We found that less is more when it comes to coupons. You shouldn’t have to put more time or effort into filling a prescription than you have to. We chose the SingleCare app because it’s the easiest to use. That being said, if you like to do your research or you’re an extreme couponer, the GoodRx app may be better for you.

  SingleCare GoodRx
Number of apps

1

3
(GoodRx, GoodRx Gold, GoodRx Pro)

App availability

iOS and Android

iOS and Android

Cost Free All 3 apps are free to download, but a GoodRx Gold membership requires a monthly subscription fee
iOS rating 4.1 out of 5 4.8 out of 5
Android rating 4 out of 5 4.8 out of 5
Additional features Pharmacy-specific discount cards, drug basket for saved prescriptions Find drugs by conditions, pill identifier, drug information

Reviews

Although a younger company with less time to earn cred among customers, SingleCare reviews shine a bit brighter than GoodRx reviews. SingleCare had an aggregate rating of 4.3 out of 5 stars whereas GoodRx had a close 4.1 out of 5 stars. Additionally, SingleCare has a higher Trust Score and fewer customer complaints than GoodRx. On the other hand, GoodRx has far more Facebook recommendations. It’s tough to compare apples to apples for GoodRx vs SingleCare reviews, but you can find our review process below or leave your own review here.

  SingleCare Reviews GoodRx Reviews
BBB rating A+ A+
BBB accreditation BBB accredited BBB accredited
BBB customer complaints 9 27
Trustpilot rating 4 out of 5 3 out of 5
Trustpilot Trust Score 4.2 out of 5 3.1 out of 5
Number of Trustpilot reviews 774 27
Facebook rating 3.9 out of 5 4.5 out of 5
Facebook recommendations 196 4,878

SingleCare Reviews

According to customers across several review sites, SingleCare is very easy to use and competitive with GoodRx prices (oftentimes, the lower of the two pharmacy discount services). 

A critique of SingleCare is the fluctuation of prices. Unfortunately, this is common across most pharmacy discount cards. SingleCare partners directly with pharmacies to bring customers the best prices possible. However, if the retail price of a drug goes up or if there is a shortage of the drug, the discount will likely be affected. The quantity and strength of medication you need will also affect prices, as well as the pharmacy you choose to fill your prescription.

“I am very satisfied. I saved $137 on my prescription. It was so easy, I had the card on my phone and the pharmacy just copied it. Will use it again.” Carolyn C. on February 19, 2020, on the BBB

“I have used this SingleCare product at the pharmacy, and [it] did better than a competitor. However, sometimes I cannot find the prescription of mine offered, and have to use a different discount card provider.” Stolson on November 25, 2019, on Trustpilot

“I needed to purchase Levimir for my dog who is diabetic. GoodRx showed the cost at $464.32; $329.96 from Costco. Using SingleCare from Kroger Pharmacy $254.06. That’s a huge difference. It was easy and I’ve been telling everyone about this.” Marry Anne M. on February 27, 2020, on Facebook

GoodRx Reviews

GoodRx reviews tout its high savings, which are sometimes better than customers’ copays with insurance. A common critique of GoodRx is that the coupons don’t always work—whomp. Luckily, some customers have reported that the pharmacist has been able to get ahold of GoodRx’s customer service and discounts have been honored, but others have been left at the pharmacy counter feeling frustrated. It’s worth noting that GoodRx Gold, which requires a monthly subscription fee, doesn’t always work because it’s member prices are applicable to only 1,000 drugs (of the tens of thousands that GoodRx has in its database).

“I have read several negative reviews and I can tell you my experience has been incredibly good. Only problem was the Rx Gold did not work at Walmart but the regular Rx did. Saved about $630.00!!” Nanette W. on February 16, 2020, on Trustpilot

“Been using the card for at least a year. With my HMO, I receive mail-order service on maintenance drugs, which are cheap ($0), so you obviously can’t compete with that scenario. However, I also take a controlled substance medication that can’t be mail ordered. I then used your app that tags all the pharmacies in my area with a price scale showing what the medication should be priced at and a downloadable coupon to use. Bottom line: Before use of card $45.00/mo. After using card $32.00/mo. Do the math folks. Kudos.” Bob C. on October 31, 2019, on the BBB

“I had gone to CVS after going online and getting a coupon code—it didn’t work. I had a GoodRx card; it didn’t work either, so I called. I was able to have GoodRx call the pharmacy and lo and behold, they got me a much, much better price. Thank you!!” Ann C. on June 22, 2018, on Facebook

Review Process

Highest Savings

Whenever you compare products or services, you know that it’s critical to compare apples to apples. In our comparison of GoodRx vs SingleCare, we followed these steps to get the most accurate comparison:

  • Entered the same location (Boise, Idaho) on each site
  • Searched for the same drug name on each site
  • Adjusted the dosages so they matched across both sites
  • Compared the free version of GoodRx to SingleCare

When you search for a drug on GoodRx.com, you’ll see three tabs: Free Coupons, Savings Club, and Mail Order. The Savings Club tab is reserved for member prices for those who pay a GoodRx Gold subscription. Since SingleCare coupons are always free, we compared prices under GoodRx’s “Free Coupons” tab. 

Another slightly confusing feature to watch out for is the mix of buttons on GoodRx. You’ll see Learn More, Get Free Discount, and Get Free Coupon buttons, and each has its own meaning:

  • Learn More buttons are actually just the retail price of a drug without any discount. 
  • Get Free Discount buttons are GoodRx discounts with some restrictions, like Medicare status. 
  • Get Free Coupon buttons are the free GoodRx coupons that any customer can use. 

Since SingleCare has only one type of savings (free coupons), we compared SingleCare prices to GoodRx’s free coupons only.

Best App

Although GoodRx has three apps, the ratings and customer reviews above are focused on the basic GoodRx app (not GoodRx Gold or GoodRx Pro). We narrowed our review for the sake of the most accurate comparison since SingleCare only has one app, which is most comparable to the basic GoodRx app.

We compared ratings and reviews across app stores for both iOS and Android users, as operating systems can sometimes yield different experiences. 

Disclaimer: As mentioned above, choosing the “best” app is somewhat subjective, especially when you take usability and design into account. If you have time to research medications and compare coupons, the GoodRx app might be better for you. On the other hand, if you just want to look up and retrieve a discount as quickly and easily as possible, the SingleCare app is probably best for you.

Customer Reviews

To find an aggregate rating, we calculated the average of the following review sites:

  • Better Business Bureau (BBB): We converted the letter grades into a star rating (A = 5 stars, B = 4 stars, C = 3 stars, etc.)
  • Trustpilot rating
  • Facebook rating

We also considered customer complaints on the BBB and Trustpilot’s Trust Score, which is based on the number of reviews, the age of reviews, and the star rating of each review.

GoodRx certainly has more Facebook recommendations while SingleCare has many more reviews on Trustpilot. For this reason, we did not weigh our comparison with the number of reviews across review sites. However, it’s still something to keep in mind when choosing a pharmacy discount card.